Wellness, WLAN, car parking, heating, water, electricity, bed linen, towels, sauna towels & bathrobes in the wellness area, cot & high chair (on request) and final cleaning.
–Bread delivery service
–Buffet breakfast (Adults: € 11.00/Children: € 7.00)
–Ski passes – issued directly by us
–Pets (dogs: € 10.00 per day)
–Ski equipment – reserve online here (Intersport Harms, right next to the Wildkogelbahn valley station in Neukirchen)
– Prices are per apartment and week
– Prices incl. statutory duties and excl. local taxes
– Local taxes: Adults € 2.- per night (children up to the age of 15 are exempt from paying local taxes)
You may access your apartment from 3.00 p.m. on the day you are due to arrive. On the day you are due to depart we would ask that you vacate your apartment by 10.00 a.m.
Travelling by train or bus? Let us know beforehand and will happily collect you from the train stations in the area (fee for this services).
To make your booking binding a deposit is to be transferred to the following account:
IBAN: AT58 3503 9000 2603 0866
Bank transfer or credit card before you travel; debit card, credit cards (MasterCard, Visa Card) or cash when you get here.
A right to withdraw from distance contracts is not applied, as per §18 para. 1 line 10 ‘FAGG’. The following cancellation conditions apply:
– Free cancellation up to more than 3 months before arrival
– Charge of 40 % of the package price for cancellations made between 3 months and 1 month before arrival
– Charge of 70 % of the package price for cancellations made between 1 month and 1 week before arrival
– Charge of 90 % of the package price for cancellations made up to 7 days before arrival, or no show
The cancellation fee only includes the package price, that is, local taxes and final cleaning are not charged.
Travel cancellation insurance:
Upon successfully making a booking we recommend that you take out travel cancellation insurance with our partner ‘Europäische Reiseversicherung’.
More details about travel cancellation insurance can be found here.
If you have any further queries, just get in touch with us. We are here to help at any time.